One year on all products; Two years on gas shocks; No charge on labor for the life of the product, with only minor charges for repairs or upgrades.
The backrest bracket has a small end and a long end. Install the bracket with the short end pointing to the back/outside of the seat, and the long end towards the inside.
99% of the time (on the older style NR mount) it is a worn seat mount clutch, usually from failure to tighten mount properly. Repair by replacing clutch with parts available from your local dealer.
Contact your local dealer or Roc-N-Soc to purchase parts.
Thrones with shocks are warranted to 250 pounds. All other units will carry up to 300 pounds.
Original – 17 inches side to side, 15 inches front to back
Hugger – 15 inches side to side, 14 inches front to back
Round – 14 inches in diameter
Square – 18 inches side to side, 15 inches front to back
Our experience indicates 10-15 years with regular use. All product models are repairable and upgradeable.
For all warranty issues and repairs, contact Roc-n-Soc at 828-452-1736.